What is the return policy for TinyJoy products? Answer: We accept returns within 30 days of the delivery date. All returned items must be in their original packaging and in new, unused condition. Please contact our customer service team for assistance with your return.

What materials are used in the manufacturing of your baby cribs? Answer: Our baby cribs are made with high-quality, non-toxic materials, including solid wood and metal. Each crib is designed to meet the highest safety standards and provide a safe and comfortable sleeping environment for your little one.

Can I track my order once it has been shipped? Answer: Yes, we will send you a tracking number once your order has been shipped. You can use this number to track the status of your shipment online.

What is the recommended age range for the self-feeding utensils? Answer: Our self-feeding utensils are designed for babies and toddlers aged 6 months and up. They are perfect for introducing your little one to the joys of self-feeding and helping them develop their fine motor skills.

How do I install the wall-mounted baby gate? Answer: Our wall-mounted baby gates come with easy-to-follow instructions and all the hardware you need for installation. Simply follow the instructions step-by-step to ensure a secure and safe installation.

Are your baby sleeping bags safe for use in all seasons? Answer: Yes, our baby sleeping bags are designed to be safe and comfortable for use in all seasons. We offer a range of weights and materials to suit different temperatures and sleeping preferences.

Do you offer any discounts or promotions for first-time customers? Answer: Yes, we often offer special promotions and discounts for first-time customers. Please check our website or sign up for our newsletter to stay informed about our latest offers.

Can you recommend a baby pillow for newborns with sensitive skin? Answer: Our baby pillows are made with soft, hypoallergenic materials that are safe and gentle for even the most sensitive skin. We recommend our Organic Cotton Baby Pillow for newborns and babies with sensitive skin.

Is it possible to purchase spare parts for the baby walkers? Answer: Yes, we offer spare parts for our baby walkers, including wheels, handles, and other components. Please contact our customer service team for assistance with your order.

How do I clean and maintain the safety latches on my furniture locks? Answer: Our safety latches are designed for easy cleaning and maintenance. Simply wipe them down with a damp cloth or sponge and mild soap as needed. Avoid using abrasive cleaners or solvents, which can damage the latch or its adhesive.