At TinyJoy, we want you to be completely satisfied with your purchase. If you are not happy with your order for any reason, we offer a 30-day return policy. Here are the details:
To initiate a return, please email us at [email protected] with your order number and reason for the return. We will provide you with a return shipping label.
All items must be returned in their original condition, with all tags and packaging intact.
We do not accept returns on used or opened items, except in the case of manufacturer defects.
Refunds will be issued to the original payment method within 7-10 business days of receiving your return.
Shipping costs are non-refundable, and customers are responsible for return shipping fees.
In the case of defective or damaged items, please contact us immediately at [email protected]. We will work with you to arrange for a replacement or refund.
Thank you for shopping with TinyJoy. If you have any questions or concerns about our return policy, please don't hesitate to contact us.